When you encounter a problem with an unknown CTG file and you do not know how to open such file, the first step you should take is to determine the cause of given problem. We will show you how to address most common problems with CTG files and how to solve them in 4 simple steps.
The file with the extension .CTG is characteristic of BMC Software PATROL. It stores information about the event class definitions created in the program. The file automatically receives the same name as the event class created by the PATROL console.
In some cases problems may occur when trying to open CTG files. Steps listed below can be helpful in addressing such problems.
The first thing user should do is to associate application with CTG files. It may happen so that even when an application that supports CTG files is installed on the system it is not properly associated with this file format. This can be easily remedied by associating program with CTG files. In order to associate such files with given application, user must open the file menu (by right-clicking on the file) and choosing "Open with". A list of suggested applications will be displayed at the top part of menu. Next, select an application and confirm your choice by checking "Always use the selected application to open this kind of files" option. Confirm your selection by clicking OK.
In majority of cases following instruction in step 1 and 2 should be enough to open files with CTG extension. Before attempting the next steps, test all the programs listed below.
Should it happen that the section with suggested programs is empty, it is most probable that no program supporting CTG files is installed on the system. Choose a program from the following list and install it:
If you are still unable to open CTG file, you should contact an IT expert. You could also try to contact the developer of given software that supports CTG files. Appropriate website addresses can be found by clicking the name of given program in the list above.