It can be very frustrating when you have a JPGENX file and you cannot open it. But do not worry, in most cases solution to your problem is very simple. Follow the instruction in steps 1-4 listed below and you should be able to solve your problem and open the JPGENX file with ease.
JPGENX files save JPG images in an encoded format to protect them against unauthorized viewing. The format is used by the Egis encryption program, which is one of the tools in Acer laptops. To be able to preview the image, you must have the Egis Free Reader tool.
JPGENX file icon should be displayed in a manner characteristic to the program which supports such file type. If JPGENX file icon is of the form of generic blank page icon or similar it means that given format is not associated with any program installed on the system. Below are listed some of the most popular causes of such situation
In order to solve the following problems, follow the instructions:
Step 1. Select, download and install relevant software. The list of programs supporting files with JPGENX extension can be found below:
Step 2. Associate software supporting JPGENX with this file format
Step 3. Scan the JPGENX file using an antivirus software
Step 4. Verify whether the file has been properly downloaded from the internet or copied from an external storage medium. If not, then re-download or copy the file again.
In 95% of cases following these steps should solve problems with JPGENX files. Sometimes, although rarely, the cause of encountered problems may be different.
Should all the above-mentioned solutions fail to resolve problems with JPGENX file extensions, there is one last thing you can do – contact an IT expert. You can also try to contact one of the developers of software that supports JPGENX files.